- Personal studio building consumer products end-to-end: iOS, web, design, content, and the operating model behind them.
- Detent: native iOS coffee app with a Next.js web companion at detent.illogicalproject.com. A calmer surface for a category drowning in noise: opinionated defaults, no engagement traps.
- kuno: macOS app that records, transcribes, and summarizes meetings entirely on-device. Privacy-first from the first commit; no upload, no per-call cost. In TestFlight beta.
- Open-source AI toolchain: Gauntlet, a multi-model red-team MCP that runs adversarial prompts across Claude, Gemini, GPT, and Grok, and a Google Workspace MCP connector spanning Gmail, Calendar, Drive, Docs, and Sheets. Both on GitHub.
- Publishing essays on product leadership, scale, and craft on LinkedIn.
Brian Fenn
Product leader. Builder. Operator across consumer, commerce, and craft.
Open to rolesSenior Director / VP Product
Senior product leader, 25 years across Nike, Dick's Sporting Goods, Amazon, Microsoft, Zillow, and Porch. One of the few at this level who still ships: iOS apps and open-source AI tooling, in public, today. Takes the work everyone calls impossible, the failing platforms, the fragmented orgs, the hard market entries, and turns it into what ships at scale. Built teams from two people to twenty and led a 120-person cross-functional studio. Rescued a checkout from half-broken to 90%+ on day one. Protected a multi-billion-dollar revenue stream through China's localization migration. Co-authored the PM career ladder for a 300-person org. Open to Senior Director / VP Product roles.
Selected achievements
- Platform → innovation → scale. Rebuilt Nike's mobile checkout from ~50% to 90%+ on the day-one A/B and extended the same tray-based platform into the House of Innovation NYC flagship. Repeated the pattern with the WeChat Retail Platform during COVID lockdown and Nike's global navigation as a componentized platform (3x engineering efficiency).
- Global scale across markets. Scaled Nike's Shanghai product team from 2 to 20+ and managed a 120+ cross-functional studio. Led the migration of all consumer experiences into mainland China, protecting a multi-billion-dollar revenue stream and unlocking nine-figure incremental demand. Launched the WeChat Retail Platform during COVID and the Tmall 3D Avatar Membership with Alibaba.
- AI in production at consumer scale. Protected the enterprise generative AI investment for Nike's search and ranking through a company-wide restructure. The program shipped to production across 100M+ DTC users with double-digit engagement lift and nine-figure incremental demand.
- Team building and promotion. Promoted 15+ people into senior roles across career. Co-authored the new PM career ladder for the 300-person Nike Direct Product organization. Restructured DSG's design team and promoted four people inside a year.
- Founder / current building. Founded illogicalproject. Consumer builds in flight: Detent (iOS coffee app plus Next.js web) and kuno (on-device macOS meeting notes). Plus an open-source AI toolchain, Gauntlet (a multi-model red-team MCP across Claude, Gemini, GPT, and Grok) and a Google Workspace MCP connector, and public writing on product leadership, scale, and craft. The same arc that ran through the Nike years, run end-to-end at studio scale.
Now
Selected experience
- Set the multi-year Connected Store strategy for 800+ stores and 40,000+ teammates: hardware modernization, applications, AI-based labor scheduling, inventory optimization.
- Led the 100% rollout of the new POS across the fleet; piloted mobile checkout; shipped RFID platform upgrades and landed an exclusive multipurpose-device partnership that unlocked AI-driven teammate workflows.
- Restructured the design org, promoted four people inside a year, and earned a Design Advocacy Council seat at the executive level.
- Ran two teams (5 + 30+) across the surfaces serving 100M+ active users on Nike's direct-to-consumer properties.
- Protected the enterprise generative AI investment for search and ranking through a company-wide restructure. The program shipped to production with double-digit engagement lift and nine-figure incremental demand.
- Ran the first-ever Nike Digital Summit: got business, product, design, engineering, and insights working from a single roadmap, persona model, and OKR set.
- Rebuilt the global navigation as a componentized platform: 3x engineering efficiency across consumer surfaces.
- Co-authored the new PM career ladder for the 300-person Nike Direct Product organization during a company-wide restructure. Promoted two PMs to Director.
- Relocated to Shanghai to lead the Greater China digital product organization, supporting mainland China.
- Scaled the product team from 2 to 20+ and managed a 120+ cross-functional studio across product, design, and engineering, promoting leaders into seats they grew into.
- Led the migration of all consumer experiences into mainland China to meet compliance requirements, protecting a multi-billion-dollar revenue stream and unlocking nine-figure incremental demand. Maxim Award finalist.
- Built the WeChat Retail Platform during the COVID lockdown, the first consumer shopping experience designed and built entirely in China, and the Tmall 3D Avatar Membership, the first brand experience Alibaba invited a partner to co-innovate on their platform. WeChat program won the Maxim Award; Tmall delivered a record Double Eleven.
- Shipped v1 of Nike App and re-launched Nike Run Club + Nike Training Club for the Rio 2016 Olympics marketing campaign: opened Nike's direct-to-consumer strategy.
- Owned the shared mobile platform (Feed, sharing, cart, checkout) across Nike App, SNKRS, Nike Run Club, and Nike Training Club.
- Rescued the failing wrapped-webview checkout: from ~50% success to 90%+ on the day-one A/B. New-market integration time dropped from ~6 months to ~2.
- Extended the same tray-based platform to power Nike App Self-Checkout, the pinnacle feature of the House of Innovation NYC flagship launch. Maxim Award.
Earlier experience
- Porch · Senior Product Manager
Led consumer experience product across 3+ engineering teams. Rebuilt the project-submission lead-gen funnel for a double-digit conversion lift. Owned real-estate partnerships with Realtor.com, Estately, and Movoto.
- Zillow · Senior Program Manager, Zillow Mortgages
Led 5+ engineering teams across web and mobile inside Zillow's mortgage marketplace. Shipped first-to-market Instant Online Pre-Approval with Chase, Bank of America, Citi, and Wells Fargo: 6x lead conversion lift, ahead of Rocket Mortgage.
- Amazon · Technical Program Manager, International
Ran Amazon 3P seller programs internationally, integrating shipping savings for cross-border sellers and rebuilding 3P returns to reduce consumer time-to-return.
- Microsoft · Multiple roles, ending as Senior UX Program Manager (Bing)
Ten years across Software Test, Producer, and Program Manager (London, on the MSN entertainment and movies channels). Closed the run on Bing, owning core search UX components (Homepage, AutoSuggest, Search History, Filter Framework) through the Bing brand release. Gold Star Award.
Work & writing
- productDetent: a calmer coffee appNative iOS with a Next.js web companion. Opinionated defaults; no engagement traps. The studio's flagship build.
- productkuno: on-device meeting notesmacOS app that records, transcribes, and summarizes meetings entirely on-device. Privacy-first; no upload, no per-call cost. TestFlight beta.
- essayNike Mobile Checkout: from broken to breakthroughThe rescue: tray architecture, smart buffers, ~50% to 90%+ on the day-one A/B. Scaled into the House of Innovation NYC flagship.
- essayNike Greater China: scaling the studioBuilt the product team from two to twenty inside a 120+ cross-functional studio in Shanghai. The compliance-driven migration, the WeChat program built in weeks, and what holding craft in a matrixed multinational actually looks like.
Education
- Whitman College · B.A., PsychologyVarsity Swimming, Club Water Polo
Recognition
- Nike Maxim Award: House of Innovation NYC Self-Checkout · 2018
- Nike Maxim Award: WeChat Retail Platform (mini-program), Greater China · 2018
- Nike Maxim Award Finalist: China-for-China consumer experience migration
- Microsoft Gold Star: leadership of core Bing UX during brand release · 2009
Skills & tools
Leadership
- Product strategy
- Org design and scaling (PM team 2 → 20+; cross-functional studio 120+)
- Executive partnership and air cover
- Hiring, promotion, and PM career ladder design
- Cross-functional leadership across product, design, engineering, research
- Servant leadership and coaching
- Operating in matrixed multinationals
Design
- Consumer experience design
- Design leadership and team restructure
- User research (qualitative + quantitative)
- Design systems and componentization
- Editorial and brand systems for product surfaces
Technical
- iOS (Swift, SwiftUI)
- Next.js, React, TypeScript
- REST and GraphQL
- AI / LLM product integration
- MCP servers and agent tooling
- Search, ranking, and recommendations
- A/B testing and experimentation
- Native and web platform architecture
Domains
- Commerce and marketplaces
- Mobile checkout and payments
- Search, browse, and discovery
- Retail technology and store operations
- International expansion (China, Europe)
- Consumer health and wellness adjacent
- 0 → 1 product
- Platform → innovation → scale playbook